Ventura Fresh Laundry – Privacy Policy

Effective Date: 02/22/26

Ventura Fresh Laundry (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

1. Information We Collect

Personal Information

  • Full name
  • Email address
  • Phone number
  • Pickup and delivery address
  • Payment information (processed securely through third-party payment processors)

Automatically Collected Information

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of access

2. How We Use Your Information

  • Process service orders
  • Schedule pickups and deliveries
  • Communicate order updates
  • Provide customer support
  • Process payments
  • Improve website functionality
  • Send service notifications
  • Prevent fraud and protect our business

3. Payment Processing

Payments made through our website may be processed by secure third-party payment providers such as Stripe.

Ventura Fresh Laundry does not store full credit card details on its servers.

4. SMS Communications

If you opt-in to receive SMS messages, we may send notifications related to:

  • Order confirmations
  • Pickup reminders
  • Order completion
  • Delivery notifications

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP.

5. Information Sharing

We do not sell or rent personal information. We may share information only with trusted service providers required to operate our business, including:

  • Payment processors
  • Messaging providers
  • Delivery logistics tools
  • Website hosting services

6. Data Security

We implement reasonable security measures to protect personal information.

7. Cookies and Tracking

Our website may use cookies or similar technologies to enhance functionality and analyze website traffic.

8. Children's Privacy

Our services are not directed toward individuals under the age of 13.

9. Your Privacy Rights

  • Request access to your personal information
  • Request corrections
  • Request deletion of your data

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

Ventura Fresh Laundry

Website: https://venturafreshlaundry.com

Email: info@venturafreshlaundry.com